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Legal terms and conditions of the Fly with DesdeCanarias raffle

 

"Fly with DesdeCanarias" Giveaway

 

1.- Organizing company.

The company Ecom Comercio Online SL, with CIF B02652063, with registered office located at Calle Colón 5, 28004, Madrid, together with the company Gestión Aeronáutica Integral Canaria SL, with CIF B76027432 , with registered office located at Calle Ignacio Ellacuría Beascoechea 2, Parque Empresarial Melenara, 35214 Telde, Gran Canaria, hereinafter the Promoters/Organizers.

 

2. Participant Requirements.

The promotion will consist of a draw   among the people who register by fully completing the action form from the contest page, which can be accessed through the url https://desdecanarias.info/es/news/concurso-promocion-desde-canarias   on the platform www.desdecanarias.info during the promotional dates, by filling in the required information on the form.

 

Individuals aged 18 or over, who are legal residents of Spain and in full exercise of their civil rights, are eligible to participate. Furthermore, participation in the promotion is personal and therefore will not be permitted through agents, representatives, or any third party other than the consumer/client/user.

 

The following persons will be excluded from the Promotion. (i) Any employee of Ecom Comercio Online SL and/or Gestión Aeronáutica Integral Canaria SL , (ii) any person who has, directly or indirectly, participated in the conception, execution and/or management of the Contest, (iii) persons employed by or dependent on these, (iv) as well as the relatives of any of the persons listed above, whatever their affinity or degree of kinship.

 

In the event that any of the listed persons participate in the draw and are successful, the prize will be assigned to the alternate in accordance with point (8) eighth of these rules.

 

3.- Purpose and mechanics of the draw.

Anyone who registers between December 1, 2025 and March 31, 2026, using the form that will appear on the page https://desdecanarias.info/es/news/concurso-promocion-desde-canarias and filling in their information correctly will be able to participate in the Fly with DesdeCanarias draw.

 

The participant agrees that their participation will not infringe the intellectual property and/or image rights of third parties, and agrees to indemnify the Promoters.   and/or the companies responsible for obtaining the prize, from any third-party claim arising from their failure to comply with the provisions of this document.

 

4. The prize.

Among all the people who register using the form during the promotional period, the following will be raffled:

·       1 round-trip flight to any domestic destination operated by Binter   For 2 people per month. One in December, one in January, one in February, and one in March.

 

·       10 monthly boxes, throughout the promotional period, with gastronomic products from Canary Island manufacturers, including brands such as Tirma, Clipper, Uniconf, Bandama and Dulzón, each valued at approximately €8.50.

  

The prize in this "Fly with DesdeCanarias " promotion may not be subject to change, alteration, compensation at the request of the winner or transfer to third parties under any circumstances.

 

Furthermore, the prize cannot be exchanged, substituted, or redeemed for its cash value. The sale, resale, or auction of the prize is also prohibited.

 

Specifically, regarding the prize for the tickets:

The winning ticket must be redeemed during the year 2026.

The prize is personal and non-transferable, and is awarded directly to the winner. It cannot be divided or exchanged for its cash value or any other goods or services.

Ticket issuance and flight date selection are subject to seat availability. They are not available during peak periods, such as holidays or long weekends.

Ticket requests must be made at least 15 calendar days in advance of the desired flight date to petbilletes_imagen@bintercanarias.com

Once the ticket has been issued, changes to name, date, time and/or route are not permitted.

The winning ticket is promotional in nature. Consequently, and given that the passenger is traveling free of charge, the conditions set out in Regulation (EC) No 261/2004 of the European Parliament and of the Council of 11 February 2004, establishing common rules on compensation and assistance to passengers in the event of denied boarding and of cancellation or long delay of flights, will not apply.

In the event of renunciation of the prize or inability to enjoy it by the winner and subsequently by the alternate ticket holder, GAIC may declare the prize void.

5.- Geographical scope.

The Promotion will be valid in the Spanish mainland and Balearic Islands, for people who meet the requirements mentioned in points 2 and 3 of these terms and conditions.

 

6.- Duration of the promotion.

The promotion will begin on December 1, 2025 and end on March 31, 2026, both dates included (hereinafter referred to as the “Promotional Period”).

 

7.- Communication.

The terms and conditions of this promotion will be available on the website

https://desdecanarias.info/

 

8.- Selection of the winning people and alternates.

The selection process for the winners will be carried out as follows:

 

·        Win a monthly round-trip flight for two people to destinations operated by Binter Canarias:

           A participant will be chosen randomly from among all those who observe the    conditions established in these legal bases, among the following sub          periods:

either    December 1-31, 2025

either    January 1-31, 2026

either    February 1-28, 2026, and

either    March 1-31, 2026.

          

           The random selection of the monthly winner of the round-trip flight for two people       The return trip will take place in the week immediately following the completion of      each sub-period, for which 1 winning person will be selected, as well as 1           additional alternate; once the winning person has been selected, the process will begin   contact him via email at the same email address that he            used when filling in your details.

 

            If after 48 hours of contact with the prize winner there has been       Once a response has been received via email, the alternate will be contacted.   Alternates will observe the same conditions for accepting the prize; that is,            a maximum period of 48 hours for acceptance of the prize notified via email.

 

·        Raffle of gastronomic product boxes by Canary Island industrialists.

             A participant will be chosen randomly from among all those who observe the   conditions established in these legal bases, among the following sub          periods:

either    December 1-31, 2025

either    January 1-31, 2026

either    February 1-28, 2026, and

either    March 1-31, 2026.

          

           The random selection of the 10 monthly winners from each of the boxes            product, will be made in the week immediately following the completion of          each sub-period, for which 10 winning individuals will be selected, whom           We will contact you via email at the same email address.             electronic form you used when filling in your details.

 

            If after 48 hours of contact with the winners of the boxes                            No response has been received via email from any of the recipients of the prize.             In these cases, the corresponding prize will become null or void.

 

9.- Communication and delivery of the award.

It will be the Promoters' staff, or a supplier company, who will communicate each of the prizes to the winners in each case, and where applicable, to the alternates in the order of selection.

 

The selected winners must provide official identification documents upon request via email to verify their eligibility and are responsible for the accuracy of the contact information provided when entering the draw. They also agree to provide all necessary information for the proper delivery of the prize within the timeframe specified in each communication. Failure to comply with these requirements will result in the prize being forfeited (in whole or in part) without any possibility of claims or compensation from the winners.

 

If, for reasons beyond the control of the Promoters, the prize or part of it cannot be enjoyed, it will be left vacant or cancelled (totally or partially) and without the possibility of subsequent claims or compensation by the winners.

 

The same person cannot win the same prize more than once. In other words, if someone wins one box of product, they cannot win another box during the promotional period of this draw. The same applies to the Binter ticket prize.

 

10.- Reservations, limitations and responsibility of the promoter.

The Promoters are exempt from any responsibility in the event of any error in the data provided by the participants or winners that prevents their identification or communication, as well as the case that the email of communication to the winners and alternates reaches the SPAM mailbox of the recipients and for this reason, the prize cannot be accepted.

 

The Promoters reserve the right to exclude, without prior notice, all those persons who make fraudulent use contrary to good faith or who fail to comply with these terms and conditions or if there is suspicion of improper manipulation of the data.

 

The Promoters reserve the right to take legal action against anyone who engages in any act that could be considered manipulation or falsification of the sweepstakes promotion. The discovery of any such activity during the promotional period will result in automatic disqualification and forfeiture of any prize already awarded.

 

Likewise, the Promoters are not responsible for any losses, absences or any other attributable circumstances that may affect the delivery or enjoyment of the prize, its use or subsequent enjoyment.

 

The Promoters exclude themselves from any liability for damages of any kind that may be due to the temporary lack of availability or continuity of the products through which participation in the promotion takes place, to the fraud or poor utility that the users may have attributed to them.

 

Likewise, the Promoters exclude themselves from any liability for damages of any kind related to allergies, intolerances or chronic illnesses of the winners and alternates in relation to possible reactions occurring to the winners of the gastronomic product boxes.

 

The Promoters reserve the right to interpret these terms and conditions, correct or amend them, and also the right to postpone, temporarily suspend, repeat, cancel the promotion and prize draw, or extend the promotional period. In any of these cases, any changes will be communicated with sufficient advance notice and publicity for general awareness.

 

The Promoters will not be responsible for incidents or damages of any kind that may arise during the management, development and execution of the promotion, nor will they be responsible for cases of force majeure that could prevent the winners from fully or partially enjoying their prize.

 

The Promoters will not have any responsibility for any incident, accident, injury or any other circumstance that may happen to the winners while enjoying the prize.

 

Likewise, the Promoters do not assume any type of expenses or amounts other than those indicated that may accrue for any reason.

 

Similarly, the Promoters assume no responsibility for: (i) any incorrect or inaccurate information provided by the participant at the time of registration, entry, and/or processing of responses, submissions, scripts, or personal data; (ii) any incomplete, failed, garbled, erroneous, or disordered electronic transmission related to the Contest; (iii) any human error, technical failure, omission, interruption, deletion, defect, delay in operations, or communication line failure, regardless of the cause, in connection with any equipment, system, network, line, satellite, server, provider, or computer used in any aspect of the operation of the Contest; (iv) inaccessibility or unavailability of the internet or any subsequent combination thereof; (v) any damage or injury to the contestant's or any other person's computer, or to any mobile device, that may be related to, or result from, any attempt to participate in the Contest or to download materials related to the Contest.

 

11.- Acceptance of the terms.

Participation in the draw implies full acceptance of these terms and conditions. Any expression of non-acceptance of all or part of these terms and conditions will result in the participant's exclusion, and consequently, the Promoters will be released from any obligation to that participant. Winners authorize the publication of their name on the Promoter's or brand's website or social media for this purpose only.

 

These rules regulate an occasional random combination for advertising and promotional purposes, with the only consideration being one of the following cases: the consumption of the product or service, without any additional charge or fee, offering prizes in kind in accordance with Law 13/2011, of May 27, on the Regulation of Gambling, or the transfer of personal data for participation in the contest.

 

12.- Compliance with intellectual property.

The content provided by the Promoters is subject to Intellectual and Industrial Property rights and is the exclusive property of the promoter or the natural or legal persons that make it up.

 

The purchase of products from the Promoters and associated prizes does not grant the purchaser any right to alter, exploit, reproduce, distribute, or publicly communicate them; the Promoter reserves all such rights. Consumers and participants may not make such content available to third parties. Intellectual property rights extend beyond the web content to include domains, logos, design, images, and the source code used for its programming.

 

13- Applicable legislation.

These terms and conditions, as Legal Conditions, shall govern and be interpreted in accordance with the laws of the Kingdom of Spain and in particular are subject to the provisions of Law 7/1998, of April 13, on General Contracting Conditions, Law 26/1984, of July 19, General Law for the Defense of Consumers and Users, Regulation (EU) 2016/679 of April 27, 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and Law 34/2002 of July 11, on Information Society Services and Electronic Commerce.

 

14.- Data protection

For the purposes of Regulation (EU) 2016/679, General Data Protection Regulation (GDPR), interested parties are informed that by participating in this promotion, they consent to the transfer of data to Ecom Comercio Online SL and Binter Canarias SA as independent controllers of the data they provide.

The personal data provided in the form are collected with the express consent of the interested party, in accordance with art. 6.1.a) of the GDPR and will be used for participation in this draw and to send you commercial information, if applicable by ticking the box.

 

Each Data Controller will process data in accordance with its own privacy policy, and there will be no joint controllership between them within the meaning of Article 26 of the GDPR. Consequently:

 

·       Each Data Controller is solely responsible for compliance with their legal obligations regarding data protection with respect to the data they process.

·       There will be no cross-liability between Ecom Comercio Online SL and Binter Canarias SA for the processing carried out by the other.

·       In the event of a complaint, exercise of rights or incident relating to the processing carried out by one of the Controllers, the participant must contact said Controller directly, without the other having any obligation with respect to that processing.

 

In the case of the prize winner, Binter Canarias, SA will request additional information necessary to issue the ticket. You can consult the privacy policy for this data at https://www.bintercanarias.com/es/privacidad

 

We inform you that you can exercise your rights of access, rectification, opposition, erasure, limitation and portability:

 

Regarding Ecom Comercio Online SL, as explained in the additional information we have made available to you at https://desdecanarias.info/ in the Privacy Policy section.

 

Regarding Binter Canarias SA, you may exercise your rights by sending your request to the Data Protection Officer (DPO) at lopd@bintercanarias.com or to the postal address shown in the header of this document relating to GAIC. For more information, please see our Privacy Policy at https://www.bintercanarias.com/privacidad .

 

Participants also have the right to file a complaint with the Spanish Data Protection Agency (AEPD), as the competent supervisory authority in matters of data protection, especially when they have not obtained satisfaction in the exercise of their rights.

 

15.- Jurisdiction and venue.

Participation in this promotion implies the express waiver by the participant of any jurisdiction that may correspond to him, accepting the courts and tribunals of Madrid as competent to resolve any claim arising from the interpretation or execution thereof.

 

16.- Others.

Regarding any unforeseen circumstances or situations not covered in these terms and conditions, the organizer reserves the right to make any decisions or introduce any modifications it deems necessary at any time during the promotional period. The promoter's decision is final.

 

All rights to the promotion and draw and to the terms and conditions thereof belong to the Promoters.