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Terms of use

Legal Notice From the Canary Islands

This Legal Notice (hereinafter, “the Legal Notice ”) governs access to and use of the website accessible through the domain name https://desdecanarias.info/ and its associated subdomains (hereinafter, “the Website ”). Simply accessing the Website confers the status of user upon the person doing so (hereinafter, “the User ”). If the User does not agree with this Legal Notice, they must immediately leave the Website without using it.

  By accepting this Legal Notice, the User declares

to)      That he/she has read, understands and accepts what is stated here.

b)      That he is of legal age.

1.        General Website Information

The following is general information about the Website:

Owner: Ecom Comercio Online, SL (hereinafter, “ CUiiCO Tools ”).

NIF: B02652063

E-mail: protecciondatos@cuiicotools.com

Registration details: Registered in the Commercial Registry of Madrid in volume 41052, folio 32, entry 1st with sheet M728046

This Legal Notice governs access to, browsing of, and use of the Website and is supplemented, in the case of a registered User, by the applicable Specific and/or Additional Terms and Conditions (hereinafter collectively referred to as the “General Terms of Use”). By using the Website, you declare that you have read and fully and unreservedly accept these General Terms of Use, our Privacy Policy, and, where applicable, the Specific and/or Additional Terms and Conditions that will govern the purchase of products and services, thereby entering into a binding contract with CUiiCO Tools.

  CUiiCO Tools reserves the right to modify the terms of the General Terms of Use and the content included on its Platform. In such cases, CUiiCO Tools will provide sufficient advance notice of any modifications to the Terms and will publish the new version, automatically replacing the previous ones. Continued use of the Website after a modification of the Terms will constitute unequivocal acceptance of the new Terms.

Simply accessing the Website is free except for the cost of the connection through the telecommunications network provided by the access provider contracted by the User.  

2.        Content and services linked through the Website

The Website may contain technical linking devices, directories, and search tools that allow the User to access other websites and internet portals (hereinafter, “ Linked Sites ”). In these cases, CUiiCO Tools will only be liable for the content and services provided on the Linked Sites to the extent that it has actual knowledge of their illegality and has not disabled the link to them with due diligence. If the User believes that a Linked Site contains illegal or inappropriate content, they may notify CUiiCO Tools.

Under no circumstances should the existence of Linked Sites be interpreted as implying any formal agreement between CUiiCO Tools and the owners or operators of those sites, nor as an endorsement or promotion of the Linked Sites and/or the identification of their content by CUiiCO Tools. Unless expressly stated otherwise on the Website, CUiiCO Tools is unaware of the content and services of the Linked Sites and, therefore, is not liable for any damages that these may cause to the User or any third party.

3.        Intellectual and industrial property

  CUiiCO Tools owns, or holds the corresponding licenses for, all intellectual and industrial property rights related to the Website and all Content offered therein, including, but not limited to, the platform itself, texts, photographs or illustrations, logos, trademarks, graphics, designs, interfaces, or any other information or content and the services available through it. Under no circumstances shall access, browsing, and use of the Website by the User be construed as a waiver, transfer, license, or assignment, in whole or in part, of said rights by CUiiCO Tools.

  References to trademarks, registered trade names, or other distinctive signs, whether owned by CUiiCO Tools or third parties, imply a prohibition on their use without the consent of CUiiCO Tools or their rightful owners. Unless expressly stated otherwise in writing by CUiiCO Tools , accessing, browsing, or using the Website or its content does not grant the User any rights to the distinctive signs included therein.

  All intellectual and industrial property rights over the Website Content are reserved and, in particular, it is prohibited to modify, copy, reproduce, publicly communicate, make available, transform or distribute, by any means and in any form, all or part of the content included therein, for public or commercial purposes, without prior, express and written authorization from CUiiCO Tools or, where applicable, the holder of the corresponding rights.

  Furthermore, it is prohibited to remove or manipulate copyright notices or other credits that identify the rights holders of the Website content , as well as technical protection devices, digital fingerprints, or any protection mechanism or information incorporated therein.

Responsibility

Access to the Website and the content and information that may be reproduced therein, and the use that may be made of them, is always the responsibility of the person who does so. 

In general, the User is obliged to comply with these Conditions and, where applicable, with the special warnings or instructions for use contained on the Platform and to always act in accordance with the Law, good customs and the requirements of good faith, employing the diligence appropriate to the nature of the service he enjoys, refraining from using the Website in any way that may prevent, damage or impair its normal operation, the goods or rights of CUiiCO Tools , its suppliers, partners, the rest of the users and in general any third party.

CUiiCO Tools prohibits the use of its Website, even in the case of contracted services, for illegal or unauthorized purposes, specifically and, without limitation, when used for the following purposes:

Infringing legal or regulatory rules on the secrecy of communications, intellectual or industrial property rights, the right to honor, and personal or family privacy.

·        Publishing pornographic, violent, defamatory or illegal content in any format or by any means.

·        To induce or incite any person to engage in dangerous activities or to carry out illegal activities.

·        Introducing , storing or disseminating on or from the Website any information or material that is defamatory, libelous, obscene, threatening, xenophobic, incites violence or discrimination based on race, sex, ideology, religion or that in any way violates morality, public order, fundamental rights, public freedoms, the honor, privacy or image of third parties and, in general, the current regulations on the right to honor and one's own image.

·        Introduce , store or disseminate through the Website any computer program, data, virus, code, hardware or telecommunications equipment or any other electronic or physical instrument or device that may cause damage to the Platform in any of the Services, or to any of the equipment, systems or networks of the Platform, of any User, of CUIICO Tools' suppliers or partners or in general of any third party, or that in any other way may cause any type of alteration or prevent the normal functioning of them.

 

CUiiCO Tools is not responsible and excludes its liability.   To the fullest extent permitted by law, CUiiCO Tools shall be liable for any damages that may arise from, including but not limited to: (i) third-party content of which it has no actual knowledge; (ii) inferences, omissions, interruptions, computer viruses, malfunctions and/or disconnections in the operational functioning of this electronic system or in the computer equipment of Users caused by reasons beyond the control of CUiiCO Tools , which prevent or delay the provision of Services and Content or browsing of the Website; (iii) delays or blockages in use caused by deficiencies or overloads of the Internet or other electronic systems; and (iv) any incident that may be caused by third parties through illegitimate intrusions beyond the control of the Website and which are not attributable to it.

5.        Nullity and ineffectiveness of the clauses

If any clause included in this Legal Notice is declared totally or partially null or ineffective, such nullity or ineffectiveness will only affect said provision or the part thereof that is null or ineffective, this Legal Notice remaining in force in all other respects and such provision being considered totally or partially as not included.

6.        Applicable legislation

The clauses comprising this Legal Notice are governed by and construed in accordance with current Spanish law. For any dispute that may arise, the User agrees to submit to the jurisdiction of the Courts of Madrid, unless the application of the law indicates otherwise. Notwithstanding the foregoing, the parties will make every reasonable effort to resolve any disputes amicably.

7.        Additional Conditions: Specific conditions for the use of e_commerce tools, tickets and coupons by the establishment, provided that the platform has such functionalities.

Desde Canarias is an initiative owned by CUiiCO Tools and in collaboration with Proexca, whose objective is to support SMEs in the commercial, hospitality, industrial, and/or service sectors that operate in the region.

Each establishment/brand/SME/company listing has a space enabled to include PDFs, downloadable as vouchers or offers, tickets and embed their own e-commerce or from Marketplace platforms outside the platform.

7.1.- e_shop

Each establishment listing has the option to use the platform to market its products, provided that all financial transactions are carried out outside of the https://desdecanarias.info/ website , and it is clearly indicated that the purchase will be made within the store environment, and always outside the reach of the Desde Canarias platform.

7.2.- Downloadable PDFs – Bonds

The voucher creation tool on the Desde Canarias platform is a technological development that CUiiCO Tools makes available free of charge to businesses affiliated with the website. It allows them to create and run marketing campaigns in the form of vouchers offering various deals on their products. A "promoter" is defined as any business that launches a voucher campaign for general use.

The coupons offered by each of the participating establishments are designed, created and offered exclusively by each of the establishments that wish to use the technological tool, and have the character of a contractual commercial agreement between the offering business or establishment, and the customer who receives it, without CUiiCO Tools or the company/s managing the platform having any link with the campaign, its results or its economic or legal repercussions.

Therefore, CUiiCO Tools, as well as the company/companies managing the Desde Canarias web platform, are not responsible for the campaigns created through the technology that provides the service, nor for the products or services offered or acquired.

If the establishment uses this service, once the user has downloaded the voucher from their registered user profile on the website https://desdecanarias.info/ You can redeem it directly at the offering establishment when you go to enjoy it, or when making an appointment (if required), as long as the downloadable instructions specify it.

In cases where downloadable items can be redeemed digitally, these will be redeemed on the website of each individual establishment. The terms and delivery times for the product will depend on the establishment.

Each campaign will specify the dates of the offers to enjoy the voucher at the establishment or to make an appointment (if required).

Similarly, downloadable vouchers have a unique code, meaning they can only be redeemed once per voucher at the participating establishment. Furthermore, they cannot be exchanged, substituted, or redeemed for their cash value. Their sale, resale, or auction is also prohibited.

The user will have access to the description of each voucher offered by each of the affiliated establishments within the establishment's voucher itself.

Both the user and the establishment promoting the campaign assume that as part of the activation and use of vouchers, it is necessary to download the mobile app enabled for iOS and Android, in order to make the voucher effective by the promoting establishment, which entails the mandatory use and activation of the camera of the establishment's mobile device to read the corresponding unique code of the voucher.

7.2.1.- Commitment of the parties

7.2.1.1.- Commitment as a user

To use the additional features beyond simply browsing the page, the user must register correctly on the platform, providing a real name and surname, as well as a valid email address, since the latter, the valid email address, will be the way to access and use all the features of the page.

The registered user is responsible for using the downloadable materials or bonuses correctly as indicated in each situation.

To redeem the voucher, you must always present it downloaded at the corresponding establishment that launched the offer or campaign.

It is the user's responsibility to be informed about the conditions required for each specific case.

7.2.1.2.- Commitment as an affiliated establishment

Each participating establishment agrees to provide the user with the benefits described in the voucher, provided that it is done under the terms mentioned above and within the established dates.

Any conflict, claim or incident of any kind that may arise between users and affiliated establishments must be handled directly between the user and the establishment on a case-by-case basis.

Promotions offered in each coupon campaign through the Desde Canarias voucher platform must comply with the law. Desde Canarias reserves the right to cancel or suspend a campaign if there are indications or suspicions that it may violate current legislation.

7.2.2.- Reservations, limitations and liability

Both CUiiCO Tools and the company/companies managing the web platform are exempt from any liability in the event of any error in the data provided by the merchants that prevents the enjoyment of the bonus.

Both CUiiCO Tools and the company/s managing the web platform reserve the right to exclude, without prior notice, all persons and establishments that make fraudulent use contrary to good faith or if there is suspicion of improper manipulation of the data.

Both CUiiCO Tools and the company/companies managing the web platform reserve the right to take legal action against any establishments and/or individuals who carry out any type of act that could be considered manipulation or falsification of this commercial promotion action.

Likewise, neither CUiiCO Tools nor the company/s managing the web platform are responsible for any losses, damages, thefts or any other attributable circumstances that may affect the enjoyment of the bonus.

Both CUiiCO Tools and the company/s managing the web platform disclaim any liability for damages of any kind that may be due to the temporary lack of availability or continuity of the promoted and/or offered products through which the affiliated establishments participate in the promotion action, as well as the fraud or poor utility that users may have attributed to them.

Both CUiiCO Tools and the company/companies managing the web platform reserve the right to interpret these terms and conditions, correct or rectify them, and also the right to postpone, temporarily suspend, repeat, cancel the promotion, or extend the activation period of the commercial action. In any of these cases, the changes will be communicated with sufficient advance notice and publicity for general awareness.

Neither CUiiCO Tools nor the company/companies managing the web platform will be liable for any incidents or damages of any kind that may arise during the management, development, and execution of the promotion. They will also not be responsible for cases of force majeure that may prevent the winners from fully or partially enjoying their prize.

Neither CUiiCO Tools nor the company/companies managing the web platform are responsible for any incident, accident, injury, or any other circumstance that may occur to users while using the voucher. Likewise, they do not assume any expenses or amounts other than those indicated that may arise due to travel, accommodation, or any other reason. They are also not responsible for interruptions, disconnections, failures, errors, or overload on the Internet, on the website hosting the legal terms of the promotional campaign, software or hardware failures, bugs, hacker attacks, computer viruses, power outages or overloads, failures or overloads of the promoter's servers or internet providers (wireless or wired), alterations, maintenance, unauthorized interventions, fraud, technical failures, or serious natural phenomena (including, but not limited to, electrical storms, floods, fires, or earthquakes). Similarly, the Promoter assumes no responsibility for: (i) any incorrect or inaccurate information provided by the establishment at the time of registration. (ii) any incomplete, failed, garbled, erroneous, or disordered electronic transmission related to the promotion; (ii) any human error, technical failure, omission, interruption, deletion, defect, delay in operations, or communication line failure, regardless of the cause, in connection with any equipment, system, network, line, satellite, server, provider, or computer used in any aspect of the operation of the contest; (iii) inaccessibility or unavailability of the internet or any subsequent combination thereof; (iv) any damage or injury to the user's or any other person's computer, or to any mobile device, that may be related to, or result from, any attempt to participate in the promotional promotion or to download materials related to it.

7.3.- Downloadable PDFs – Entries

The ticket creation tool of the Desde Canarias platform is a technological development that CUiiCO Tools makes available free of charge to establishments and institutional collaborators attached to the aforementioned web portal, to establish and create campaigns for access to events or shows, among others.

Regarding the operation of the tool for creating downloadable PDF campaigns for creating entries, the term "promoter" refers to establishments that activate any voucher campaign focused on general use.

The tickets offered by each of the participating establishments or institutional partners are designed, created, and offered exclusively by each of the promoters of each campaign who wish to use the technological tool, and have the character of a contractual commercial agreement between the offering promoter and the receiving customer, without CUiiCO Tools, as the company that owns the technology necessary for the creation of said digital platform, having any connection with the campaign, its results, or its economic or legal repercussions.

Therefore, CUiiCO Tools will not be responsible for any campaigns created through the technology that provides the service, nor for the products or services offered or acquired.

If the promoter uses this service, once the user has downloaded the voucher from their registered user profile on the website https://desdecanarias.info/ You can redeem it directly at the corresponding event when you go to enjoy it, or when making an appointment (if required), as long as the downloadable instructions specify it.

Each campaign will specify the date to enjoy the downloadable content.

Similarly, downloadable tickets have a unique code, meaning they can only be redeemed once per ticket for the corresponding event. Furthermore, they cannot be exchanged, substituted, or redeemed for cash. Their sale, resale, or auction is also prohibited.

Within the same entry, the user will have access to a description of each act or event provided by each of the affiliated promoters.

Both the user and the campaign promoter assume that as part of the activation and use of tickets, it is necessary to download the mobile app enabled for iOS and Android, in order to make the reading of the voucher effective by the promoting establishment, which entails the mandatory use and activation of the camera of the promoter's mobile device to read the corresponding unique code of the voucher.

7.3.1.- Commitment of the parties

7.3.1.1.- Commitment as a user

To use the additional features beyond simply browsing the page, the user must register correctly on the platform, providing a real name and surname, as well as a valid email address, since the latter, the valid email address, will be the way to access and use all the features of the page.

The registered user is responsible for using the downloadable files correctly as indicated in each situation.

To redeem your ticket, you must present the downloaded ticket at the event where the campaign is running. Access to the event will not be granted without presenting the downloaded ticket.

It is the user's responsibility to be informed about the conditions required for each specific case.

7.3.1.2.- Commitment as an attached promoter

Each participating promoter agrees to provide the user with the benefits described in the entry, provided that it is done under the terms mentioned above and within the established dates.

Any conflict, claim or incident of any kind that may arise between users and affiliated promoters must be handled directly between the user and the promoter on a case-by-case basis.

Promotions offered in each ticket campaign through the Desde Canarias voucher platform must comply with the law. Desde Canarias reserves the right to cancel or suspend a campaign if there are indications or suspicions that it may violate current legislation.

7.3.2.- Reservations, limitations and liability

Both CUiiCO Tools and the other company/s managing the web platform, which are not in each case, promoters of the activation, are exempt from any responsibility, direct or subsidiary, in the event that there is any error in the data provided by the specific promoters that prevents the enjoyment of the ticket.

Both CUiiCO Tools and the other company/s managing the web platform, which are not in each case, promoters of the activation, reserve the right to exclude, without prior notice, all those persons and all those establishments that make fraudulent use and contrary to good faith or if there is suspicion of an incorrect manipulation of the data.

Both CUiiCO Tools and the other company/s managing the web platform, which are not in each case, promoters of the activation, reserve the right to take legal action against those establishments and/or persons who carry out any type of act that may be considered manipulation or falsification of this commercial promotion action.

Likewise, neither CUiiCO Tools nor any other company managing the web platform, which are not in each case, promoters of the activation, are responsible, either directly or indirectly, for possible losses, damages, thefts or any other attributable circumstance that may affect the enjoyment of the ticket.

Both CUiiCO Tools and the other company/s managing the web platform, which are not in each case, promoters of the activation, exempt any liability, direct or subsidiary, for damages of any kind that may be due to the temporary lack of availability or continuity of the products promoted and/or offered through which the establishments attached to the activation action participate, as well as to the fraud or bad utility that the users may have attributed to them.

CUiiCO Tools reserves the right to interpret these terms and conditions, correct or rectify them, and also the right to postpone, temporarily suspend, repeat, cancel the promotion, or extend the activation period of the commercial action. In any of these cases, the changes will be communicated with sufficient advance notice and publicity for general awareness.

Neither CUiiCO Tools nor any other company managing the web platform, other than the activation promoters in each case, will be liable for any incidents or damages of any kind that may arise during the management, development, and execution of the activation. Nor will they be liable to the recipients for the full or partial enjoyment of their ticket.

Neither CUiiCO Tools nor any other company managing the web platform, other than the promoters of the activation in each case, have any direct or indirect liability for any incident, accident, injury, or any other circumstance that may occur to users while enjoying the ticket. Likewise, they do not assume any expenses or amounts other than those indicated that may arise due to travel, accommodation, or any other reason. They will also not be liable for interruptions, disconnections, failures, errors, or overload on the Internet, on the website hosting the legal terms of the promotional activity, software or hardware failures, bugs, hacker attacks, computer viruses, power outages or overloads, failures or overloads of the promoter's servers or internet providers (wireless or wired), alterations, maintenance, unauthorized interventions, fraud, technical failures, or serious natural phenomena (including, but not limited to, electrical storms, floods, fires, or earthquakes). Similarly, the Promoter assumes no responsibility for: (i) any incorrect or inaccurate information provided by the establishment at the time of registration; (ii) any incomplete, failed, confusing, erroneous, or disordered electronic transmission related to the promotion; (iii) any human error, technical failure, omission, interruption, deletion, defect, delay in operations, or communication line failure, regardless of the cause, in connection with any equipment, system, network, line, satellite, server, provider, or computer used in any aspect of the operation of the contest; (iv) inaccessibility or unavailability of the internet or any subsequent combination thereof; (v) any damage or harm to the user's or any other person's computer or mobile device that may be related to, or result from, any attempt to participate in the promotional promotion or to download materials related to it.

7.4.- Legal regime and competent jurisdiction of the specific conditions of use

These Terms and Conditions, as well as any exchange of vouchers made under them, will be subject to the provisions of Royal Legislative Decree 1/2007, of November 16, which approves the consolidated text of the General Law for the Defense of Consumers and Users and other applicable regulations.

For any legal disputes that may arise between users and establishments, they submit to the jurisdiction of the civil courts and tribunals of Madrid.